What are cookies and how are they used?

A cookie is a small text file that’s placed on your computer or mobile device when you visit one of our websites. We, and some of our affiliates and third-party service providers, may use a few different types of cookies. Some are persistent cookies (cookies that remain on your hard drive for an extended period of time) and some are session ID cookies (cookies that expire when you close your browser).

We also use other tracking technologies like web beacons (sometimes called “tracking beacons” or “clear gifs”). These are tiny graphics files that contain a unique identifier that enable us to recognise when someone has visited our websites.

Why do we use cookies and tracking technologies?

They help us to operate our websites and services, enhance and customise your experience across our websites and services, perform analytics and deliver advertising and marketing that’s relevant to you.

There are also cookies set by third parties across our websites and services. Third-party cookies enable third-party features or functionality to be provided on or through our websites and services, such as advertising, interactive content and analytics. They also enable us to use advertising networks to manage our advertising on other websites.

Cookies

Cookies consent ID: 8eafd26c-2d5e-4c41-875d-0b45379b72a7

Strictly necessary

Performance

Targeting

Functionality

Unclassified

How can you control cookies?

You can accept or reject cookies by amending your web browser controls. Because they’re important, our websites and services might not work like they’re supposed to, and in some cases, might not work at all, if you decide to reject our cookies.

Most advertising networks also offer you the option to opt out of targeted advertising. For more info, visit http://www.aboutads.info/choices/ or http://www.youronlinechoices.com.

You can manage your cookie settings by following your browser’s instructions. Here are some links that might be of assistance:

• Google Chrome
• Microsoft Internet Explorer
• Mozilla Firefox
• Safari

How to contact us

If you request a password reset, your IP address will be included in the reset email.

How long we retain your data

If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.

For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

What rights you have over your data

If you have a question, query or concern regarding data protection, our websites, or our services, please don’t hesitate to get in touch, and we would be happy to help.

This can be done by email by sending your question to
hello@gymplus.ie
where a team member will be in touch.

Gym Plus Privacy Policy

Gym Plus is committed to ensuring digital accessibility for all users, including people with disabilities. We strive to make our website, www.gymplus.ie, as accessible and user-friendly as possible in line with the principles of universal design.

Our Commitment

We aim to provide a website that is:

• Perceivable – content is available to all users in ways they can perceive
• Operable – interface forms, controls, and navigation are usable
• Understandable – information and the operation of the user interface is clear
• Robust – content can be interpreted reliably by a wide range of user agents, including assistive technologies

Measures We’ve Taken

To ensure accessibility, Gym Plus has:

• Designed the website with readability and clarity in mind
• Used clear language and consistent structure across pages
• Ensured sufficient colour contrast between text and backgrounds
• Added alternative text to meaningful images
• Made the website navigable by keyboard
• Implemented responsive design for accessibility across devices
• Ensured content is screen reader compatible

Standards

This website aims to meet WCAG 2.1 Level AA standards, as defined by the Web Content Accessibility Guidelines. We continue to review and improve accessibility based on best practices and user feedback.

Limitations

While we are working hard to ensure accessibility across our digital platforms, we acknowledge there may be some areas of our site that require improvement. We are actively working to address these as part of our ongoing digital development.

Feedback & Contact

If you experience any difficulty using our website, encounter content that is not accessible, or have suggestions for improvement, please contact us:

Email: info@gymplus.ie

We aim to respond to accessibility-related queries within 5 working days.

Membership

By joining Galova Limited (trading as Gym Plus Cork); Mandabe Limited (trading as Gym Plus Naas); Prime Fitness Limited (trading as Gym Plus Ashbourne, Rathfarnham and Swords); Prime Fitness (Ballsbridge) Limited (trading as Gym Plus Ballsbridge); or Prime Fitness (Drogheda) Limited (trading as Gym Plus Drogheda) collectively the Gym Plus Group (“Gym Plus”, “we” or “us”), the member agrees to comply with these Terms and Conditions of membership (“Terms and Conditions”) and the Club rules. You will only be permitted to use the facilities at whichever of the Gym Plus clubs you have joined as a member of (the “Club”) within the scope of your membership category. These Terms and Conditions apply to your membership and use of the Club. The Club reserves the right to reject any application for membership for any reason in its sole discretion. No reason need be given by the Club for such rejection.

Duration:

When you join Gym Plus, you are agreeing to remain a member for a period of 3 calendar months (“the Commitment Period”), subject to extension if placed on freeze. Monthly memberships will continue to renew automatically after the Commitment Period end date. If you choose to join the Club by paying your Commitment Period membership fee in advance, your Club membership will terminate automatically on the expiry of the Commitment Period. An email informing you when your membership is due for renewal will be sent to all 12-month upfront members 1 month prior to the date that the membership is due for renewal. This email will include details regarding the cost of renewal and the renewal date.

Fees and charges:

The Club will set the level of fees and reserves the right to change the level of fees from time to time at its sole discretion. The following fees prevail:
a) Membership Fee: The level of membership fees shall be determined according to the type and
category of membership.
b) Joining Fee: A joining fee is payable as specified in your membership form.
c) Guest User Fees: A guest user fee is payable as a one-off fee for a guest to use the Club and its facilities on one occasion.

If you sign up for a membership online and change your mind, there is a cooling off period of 14 days from your join date by which to cancel your membership. If you no longer wish to stay a member and have not used the Club, you may cancel your membership with immediate effect by emailing membership@gymplus.ie and your payment will be refunded. If you have used the Club, we reserve the right to charge you a reasonable fee for your gym usage during this period. In all other instances, Membership Fees, Joining Fees, and Guest User Fees are not refundable.

We will inform you if your bank fails to make a payment from your account. You may settle the balance at the Club’s reception, or online through the Gym Plus app, or on the client portal. If the debt remains outstanding, we will apply to your bank for payment again throughout the month at various intervals. If this is not paid your debt will remain on the Gym Plus system. As a result of this, you will be unable to use or re-join Gym Plus without settling this debt.

If you choose to pay your membership fees monthly, we only offer debit or credit card recurring payments. You can amend your card details 72 hours in advance on the Gym Plus app or the client portal link. It is your responsibility to update your account to reflect any changes. We may at any time engage the services of a third-party payment processing agent or platform, such as Stripe, to process payments.
All Club Membership Fees and other fees are reviewed periodically. We will give you at least 1 month’s notice of any changes to fees.

Suspension of Membership:

You may request suspension (freeze) for a continuous period of at least 1 month and a maximum of 3 months upon 15 days written notice to the Club. You understand a monthly charge of €10 will be charged by the Club during the suspension period(s). Any suspension that occurs during the Commitment Period will result in an extension of the Commitment Period for the same amount of time as the suspension was in effect. A member can only freeze their membership for a maximum of three months in any 12 month period. Should you request to cancel your membership while it is on suspension, the suspension will be removed, and your cancellation will be processed in accordance with the Club’s standard 30 days notice period.

Termination:

Termination by the Club:
We may terminate these Terms and Conditions in the following circumstances:
a) if you commit a serious or repeated breach of these Terms and Conditions or the Club’s rules of membership and the breach, if capable of remedy, is not remedied within 7 days of receipt of a default notice;
b) if any part of your membership fee remains unpaid 30 days after its due date for payment; or
c) if you provide us with details which you know to be false when applying for membership and the false declaration would have reasonably affected our decision to grant you membership.

Termination by you:
You may terminate these Terms and Conditions in the following circumstances:
a) You may give written notice at any time during your commitment period to terminate your contract at the end of
your commitment period, provided that the written notice is given at least 30 days in advance of the end of you commitment period. If there are fewer than 30 days remaining before the end of your commitment period, your contract will terminate at the end of the 30 days from the date you provide your written notice.
b) You may terminate a monthly membership by giving the Club at least 30 days written notice so that your membership will terminate at the end of the following calendar month after notice was given. Please send an email to membership@gymplus.ie to start the process.
c) You may also terminate these Terms and Conditions if:
d) We permanently reduce the facilities or opening hours of the Club;
e) We change the location of the Club; or
f) We close the Club for refurbishment for a period of more than 30 days at a time.

Cancelling your payment instruction for the payment of fees will not be deemed to be a termination of these Terms and Conditions and you will be liable for outstanding debts to Gym Plus.

Access Control:

To access the Club you must record your visit by scanning your personal QR code which you access through the Gym Plus app. In exceptional circumstances, it may be possible to purchase an access fob which will be charged at a price of €3. Membership is not transferable and any member who allows his/her/their access code to be used by another person is in serious breach of these Membership Terms and Conditions and will entitle the Club to terminate membership without notice. If a membership fob is lost, it should be reported to the Club. The Club reserves the right to charge an administration fee for the provision of a replacement membership fob.

Club Rules:

The Club may amend the Club Rules from time to time in order to ensure the health and safety of members.

Opening Hours:

The Club’s opening hours, as amended from time to time, are displayed at the Club reception.

The Club reserves the right to adjust the opening hours, and availability of certain facilities or close the Club on a temporary basis for the general purpose of cleaning, decorating, essential repairs, maintenance of equipment, special functions and holidays.

Limitation of Liability:

The Club will not accept liability for any loss, damage to or theft of money, valuables or other personal property of members and/or guests. Property stored in lockers provided by the Club is stored at the owner’s risk and no liability for loss or damage thereto will be accepted by the Club. Lockers may be hired for monthly or yearly use for a fee based on the Club’s fees in place from time to time. If a locker is not hired, then it may only be used on a daily basis and must be emptied by the user before leaving the Club.

The Club accepts liability for damage, accident, death, personal injury or other loss sustained by members and/or guests on the Club premises that is reported to the Club immediately or as soon as is reasonably practical to the extent caused by the Club’s negligence or the negligence of its employees and agents (during the course of their employment and agency, as appropriate) unless that failure is attributable to:
a) Your own fault;
b) A third party unconnected with our provision of services under these Terms and Conditions; or
c) Events which neither we nor our supplier could have foreseen or forestalled even if we had taken all reasonable care.

The exclusions and limitations of liability set out in these Terms and Conditions shall apply to the maximum extent permitted by applicable law and will not affect your statutory rights as a consumer.

Health & Safety:

Members must read all Health and Safety notices displayed in the Club and comply with their recommendations. The member acknowledges that they are in good health and are not suffering from any illness or disease. Members exercise at their own risk. We advise that all members check with a medical professional in advance of starting a new exercise routine or regime. The facility health screening questionnaire must be completed in advance of using the facility.

We request that members ask Club staff for assistance if they are unsure about how to use any piece of equipment. Our staff are happy to assist and we recommend that you request a run-through of how to use the equipment at the beginning of the membership period.

Sale of Club:

In the event of the sale or disposal of the Club to another company or to any other person we may transfer your membership to the new owner and you will continue as a member of the Club and continue to pay your membership fees provided no changes to these terms or the Club rules having a material adverse effect on your use of the Club are made by the new owner. Any such disposal will not affect your contractual or statutory rights.

CCTV:

We have closed circuit television located at specific locations within the Club. This is necessary in order to protect against theft or pilferage and for the security of members and employees.

Mobile phones, cameras and recording equipment:

Mobile phones are prohibited for use in changing rooms, spas, and swimming pool areas. Please respect other members’ right to privacy and to work out without being recorded or photographed. You are not permitted to take photos or record videos that contain the personal data of others.

Data Protection:

Please refer to our privacy policy available at www.gymplus.ie or in the Club.

Data Protection:

We may amend these Terms and Conditions from time to time and we reserve the right to update or alter these Terms and Conditions at any time. Any amendment will take effect and be deemed to have been accepted by you 7 days after being posted to our website, immediately upon notice to you in writing by email or upon your continued use of our services after having been notified in-Club and/or by email of the amendment. We recommend that you familiarise yourself with the most up-to-date version available. Of course, if you have any questions or concerns about any such amendment or the implications of it, please contact us immediately at hello@gymplus.ie or speak to the manager of your Club.

Gym Plus Privacy Policy

This privacy policy (the “Policy”) sets out how the following entities:

– Galova Limited (trading as Gym Plus Cork);

– Mandabe Limited (trading as Gym Plus Naas);

– Prime Fitness Limited (trading as Gym Plus Ashbourne, Rathfarnham and  Swords);

– Prime Fitness (Ballsbridge) Limited (trading as Gym Plus Ballsbridge);

– Prime Fitness (Drogheda) Limited (trading as Gym Plus Drogheda);

collectively trading as the Gym Plus Group (“Gym Plus”, “we” or “us”) uses and protects any personal  information that you give Gym Plus when you use our website and clubs. This Policy sets out important  information about your rights in relation to the processing of your personal data, and the basis on which  any personal data we collect from you, or that you provide to us, will be processed in connection with  your use of this website (https://gymplus.ie/) (“our Site” or “the Site”) and/or our services (the  “Services”).

Controller 

Under this Policy, and unless we have entered into a different agreement with you, we will be what is  known under the General Data Protection Regulation (EU) 2016/679 (the “GDPR”) as the “controller”  of the personal data you provide to us.

Our privacy culture 

We respect your right to privacy and take seriously our responsibilities in relation to the processing of  personal data. We do not collect or process personal data unnecessarily.

Gym Plus is committed to ensuring that your privacy is protected. This means that we will only use the  personal information you provide in an appropriate way and that we will do all we can to protect it.

If you have any questions about this Policy, including any requests to exercise your legal rights, please  contact dataprotection@gymplus.ie.

What we collect 

We will collect and process the following data about you for the following purposes: Information you give us. 

Your Data. This is information about you that you give us by filling in forms on our Site or by  corresponding with us by phone, e-mail, in a club, or otherwise. It includes information you provide  when you use our Site, or the Services, or report a problem with our Site.

The information you give us may include:

• Identity Data: your full name, Eircode, e-mail address, phone number, address, age, date of birth,  title, your photograph and personal description, member ID, login and password details,  attendance history, QR access code, and/or preferences and interests.
• Financial Data: your financial, including bank account or card details, billing contact email  address.
• Health Data: data relating to your health.
• Profile Data: your preferences and interests, including your marketing preferences.

Information we collect about you. 

Automatically Collected Information. With regard to each of your visits to our Site we will  automatically collect the following information:

• Technical Data: technical information, including the Internet protocol (IP) address used to  connect your computer to the Internet, your login information, browser type and version, time  zone setting, browser plug-in types and versions, operating system and platform, how often  you use the application and other performance data; and
• Usage Data: information about your visit, including the full Uniform Resource Locators (URL),  clickstream to, through and from our site (including date and time), page response times, length  of visits to certain pages, page interaction information (such as scrolling, clicks, and mouse overs, search queries), methods used to browse away from the page, forms submitted, and  any phone number used to call us.

Special categories of personal data and data related to children 

For club members or guests under the age of 16, a parent or guardian must give consent for the  processing of their child’s personal data. The processing of children’s personal data is required so that  we may carry out our contract for services, i.e., as required in relation to their access to and use of our  clubs and gym facilities.

In addition to basic identification and demographic data, Health Data is collected as needed when a  child is being added to our swim programme and the swim lesson teaching portal. This is to help ensure  our instructors are aware of any health issues that might affect the delivery of the lesson or require  special arrangements to be made for the child. This information is deleted 6 months after lessons cease,  or sooner by request.

Personal data relating to children will not be subject to profiling of automated decision-making and is  not used for marketing purposes.

What we do with the information we gather 

We will only use your personal information when the law allows us to. Most commonly, we will use your  personal data in the following circumstances:

• Where we need to perform the contract we are about to enter into or have entered into with  you.
• Where it is necessary for our legitimate interest (or those of a third party) and your interests  and fundamental rights do not override those interests.
• Where we need to comply with a legal or regulatory obligation.

We have set out below, in table format, a description of the ways we plan to use your personal data  and the legal basis we rely only to do so. We have also identified our legitimate interests where  appropriate:

Change of purpose  

We will only use your personal data for the purposes for which we collected it unless we reasonably  consider that we need to use it for another reason and that reason is compatible with the original  purpose. If you wish to get an explanation as to how the processing for the new purpose is compatible  with the original purpose, please contact us at dataprotection@gymplus.ie. If we need to use your  personal data for an unrelated purpose, we will notify you and we will explain the legal basis which  allows us to do so. Please note that we may process your personal data without your knowledge or  consent, in compliance with this Policy, where this is required or permitted by law.

How long we keep your information. 

We will only retain your personal data for as long as necessary to fulfil the purposes we collected it for,  including for the purposes of satisfying any legal, accounting, or reporting requirements. This means  that the period of time for which we store your personal data may depend on the type of data we hold.  To determine the appropriate retention period for personal data, we consider the amount, nature, and  sensitivity of the personal data, the potential risk of harm from unauthorised use or disclosure of your  personal data, the purposes for which we process your personal data and whether we can achieve  those purposes through other means, and the applicable legal requirements. For more information  about our data retention policies please contact us at dataprotection@gymplus.ie.

Disclosure of your information 

We do not sell your personal information to third parties for marketing purposes. We may disclose  information to third parties if you consent to us doing so as well as in the following circumstances:

You agree that we have the right to share your personal information with the following recipients  or categories of recipients: 

• Any department or authorised person within our company or any member company within our  group.
• Selected third parties including:
• business partners, suppliers, instructors and sub-contractors for the performance of any  contract we enter into with them or you in relation to the Services;
• analytics and search engine providers that assist us in the improvement and optimisation  of our Site;
• credit reference agencies for the purpose of assessing your credit score to the extent this  is a condition of us entering into a contract with you.

We will disclose your personal information to third-party recipients: 

• in the event that we sell or buy any business or assets, in which case we will disclose your  personal data to the prospective seller or buyer of our business or assets.
• if Gym Plus or substantially all of its assets are acquired by a third party, in which case personal  data held by it about its customers will be one of the transferred assets.
• if we are under a duty to disclose or share your personal data in order to comply with any law,  legal obligation or court order, or in order to enforce rights under the GDPR or other  agreements.
• to protect our rights, property or safety, our customers, or others. This includes exchanging  information with other companies and organisations for the maintenance and security of the  Site and Services.

How we look after your information 

We have put in place appropriate security measures to prevent your personal data from being  accidentally lost, used or accessed in an unauthorised way, altered or disclosed. In addition, we limit  access to your personal data to those employees, agents, contractors and other third parties who have  a business need to know. They will only process your personal data on our instructions and they are  subject to a duty of confidentiality.

We have put in place procedures to deal with any suspected personal data breach and will notify you  and any applicable regulator of a breach where we are legally required to do so.

Your rights relating to your personal information 

Accessing your Personal Data 

You may request access at any time to a copy of the personal data we hold about you. Any such request  should be submitted to us in writing and sent to dataprotection@gymplus.ie. We will need to verify your  identity in such circumstances and may request more information or clarifications from you if needed to  help us locate and provide you with the personal data requested.

There is usually no charge applied to access your personal data (or to exercise any of the other rights).  However, if your request is clearly unfounded, repetitive or excessive, we may charge a reasonable  fee. Alternatively, we may refuse to comply with your request in these circumstances.

Right of Restriction. 

You may restrict us from processing your personal data in any of the following circumstances: • you have contested the accuracy of the personal data we hold on record in relation to you or  for a period of time to enable us to verify the accuracy of the personal data;

• the processing of your personal data is unlawful and you request the restriction of use of the  personal data instead of its erasure;
• we no longer require your personal data for the purpose of processing but you require this data  for the establishment, exercise or defence of legal claims; or
• where you have contested the processing (under Article 21(1) of the GDPR) pending the  verification of our legitimate grounds.

Corrections or Erasure (Right to Rectification and Right to Be Forgotten) 

If we hold personal data concerning you which are no longer necessary for the purposes for which they  were collected or if you withdraw consent for us to process your personal data, you can request the  deletion of this personal data. This right, however, will not apply where we are required to process  personal data in order to comply with a legal obligation or where the processing of this information is  carried out for reasons of public interest in the area of public health. If the personal information we hold  about you is inaccurate, you may request to have your personal information updated and corrected. To  do so at any time, please contact us by email at dataprotection@gymplus.ie.

Your Right to Object 

You have the right to object to the processing of your personal data at any time:

• for direct marketing purposes;
• for profiling to the extent it relates to direct marketing; and
• where we process your personal data for the purposes of legitimate interests pursued by us,  except where we can demonstrate compelling legitimate grounds for this processing which  would override your interests, rights and freedoms or in connection with the enforcement or  defence of a legal claim.

To exercise your right to object at any time, please email dataprotection@gymplus.ie.

Should this occur, we will no longer process your personal data for these purposes unless doing so is  justified by a compelling legitimate ground as described above. For more information about our  marketing practices, please see the Marketing Communications section below.

Data Portability 

Where we process your personal data by automated means (i.e., not on paper) and this processing is  based on your consent or required for the performance of a contract between us, you have the right to  request from us a copy of your personal data in a structured, commonly used machine-readable format  and, where technically feasible, to request that we transmit your personal data in this format to another  controller.

Profiling 

Profiling is an automated form of processing personal data often used to analyse or predict personal  aspects about an individual person. This could relate to a person’s performance at work, economic  situation, health, personal preferences, reliability, behaviour, location, or movements. An example of  this would be where a bank uses an automated credit scoring system to assess and reject a loan  application.

You have the right to be informed if your personal data will be subject to automated decision-making,  including profiling. You also have the right not to be subject to a decision based solely on automated  process, including profiling, where that decision impacts on your legal rights. There are some  exceptions to this rule, where, for example, the decision is necessary in connection with the  performance of a contract between us, is authorised by law or where you have given your explicit  consent to this automated processing. In this case, however, we do not engage in profiling or automated  processing for profiling purposes. 

Personal Rights 

The rights described in this section are personal rights and are exercisable only by the individual person  (or data subject) concerned.

Marketing Communications 

General 

We will not use your data to send marketing communications to you about promotions, competitions,  updates and new products or services that may be of interest to you unless we have your permission  to do so.

Your right to object 

You have the right to object to the processing of your personal data for our marketing purposes. To  object or if you change your mind at any later time, you can withdraw your consent to the processing of  your personal data for such marketing purposes by contacting us at dataprotection@gymplus.ie. You  may also opt out of receiving marketing communications at any time by selecting the unsubscribe option  when you receive an electronic marketing communication from us. The withdrawal of your consent will  not impact upon the lawfulness of processing based on your consent prior to the withdrawal.

Acceptance of these terms 

By taking out a membership, filling in a contact form on our Site or using a mobile app we provide to  you, you agree and accept that we may gather, process, store and/or use the personal data submitted  in the way we outline in this Policy. If you are under the age of 16, Gym Plus will not collect or process  your details unless we have also received the consent of an adult who has parental responsibility for you. To the extent any processing of your personal data is based on your consent, you have the right  to withdraw your consent at any time unless by doing so you prevent us from delivering the Service set  out in your membership agreement. To withdraw consent to the processing of your personal data,  please write to dataprotection@gymplus.ie.

CCTV 

CCTV is used in our clubs to provide security for our members, their property and the security of the  club. All visitors to the club should be aware that CCTV is in use, as per the signs displayed in the clubs.

Cookies 

A cookie is a small amount of data, which often includes a unique identifier that is sent to your computer  browser from our Site and is stored on your device’s hard drive in the form of a text file. Cookies are  used to control an online session and provide security such as a time-out function. We collect cookies  from our users after obtaining their express or implied consent, which may be given by clicking “Accept”  on the cookies banner displayed on our website.

How we use cookies

• Strictly necessary cookies. Strictly necessary cookies allow core Site functionality such as  user login and account management. The Site can not be used properly without strictly  necessary cookies.
• Targeting cookies. Targeting cookies are used to identify visitors between different websites,  e.g., content partners, banner networks. Those cookies may be used by companies to build a  profile of visitor interests or show relevant ads on other websites.
• Performance cookies. Performance cookies are used to see how visitors use the website,  e.g., analytics cookies. Those cookies can not be used to directly identify a certain visitor.

For a detailed explanation of how Google Analytics cookies work please visit:  https://developers.google.com/analytics/resources/concepts/gaConceptsCookies

Links to other websites 

Our Site may contain links to other websites of interest. However, once you have used these links to  leave our Site, you should note that we do not have any control over that other website. Therefore, we  cannot be responsible for the protection and privacy of any information which you provide whilst visiting  such sites and such sites are not governed by this Policy. You should exercise caution and look at the  privacy statement applicable to the website in question.

Third-Parties 

We always endeavour to deal with vendors and other third parties who are GDPR compliant or, in the  case of the third parties located outside of the EEA, who use appropriate mechanisms to transfer  personal data (such as the Standard Contractual Clauses), or who have adequate security measures  in place to safeguard the security of personal data. That said, we, our employees, agents, holding  company and subsidiaries, accept no liability howsoever arising for the content or reliability of any third

party materials or websites referenced by hyperlink or other means on the Site or for the data collection  and use practices or security measures used by such third parties. If you submit personal data to any  of those sites, your personal data is governed by their privacy policy. We encourage you to carefully  read their privacy policies.

Personal data collected by us and stored via our Site or our mobile app is processed on our behalf by  Perfect Gym Solutions, Spolka Akcjna, str. Franciska Klimczaka 1, 02-797 Warsaw, Poland EU/VAT  9512387811, by Fitness Technologies S.l, Gran Vía de les Corts Catalanes, 613, 08007  Barcelona and by TECHNOGYM SPA Via Calcinaro, 2861 – 47521 Cesana (FC) Italia. We  have appropriate legal agreements in place with both service providers.

Changes to this Policy 

Any changes made to this Policy from time to time will be published on the Site.

Any material or other change to the data processing operations described in this Policy which is relevant  to or impacts on you or your personal data, will be notified to you in advance by email or in-club. In this  way, you will have an opportunity to consider the nature and impact of the change and exercise your  rights under the GDPR in relation to that change (e.g., to withdraw consent or to object to the  processing) as you see fit.

Questions or Complaints  

Contact Us. If you have any questions or complaints relating to this Policy, please contact us at: dataprotection@gymplus.ie.

Supervisory Authority. We are committed to complying with the terms of the GDPR and to the  processing of personal data in a fair, lawful and transparent manner. If, however, you believe that we  have not complied with our obligations under the GDPR, you have the right to lodge a complaint with  the Data Protection Commission: https://www.dataprotection.ie

I acknowledge that participation in lessons does not guarantee water safety. It is understood that the activity involves an element of risk and danger of accidents. By enrolling in swimming lessons I am accepting these terms and conditions at Gym Plus.

I agree to abide by the policies, procedures and Gym Plus club rules presented as they ensure a positive experience and safety for myself, my child, and other customers.

From time-to-time Gym Plus may need to cancel a swim lesson. You will be notified of any cancellation to the lesson by email or text and the missed lesson will be credited to your account. Gym Plus does not offer refunds or credits for missed lessons however, in accordance with their sickness policy, credit can be applied in many cases where a doctor’s cert is produced or exceptional circumstances. Please email the Doctor certificate to Swim@gymplus.ie as soon as the lesson is missed so that a lesson credit can be applied.

Group Lessons

To secure group swimming lessons, payment must be made monthly in advance by recurring card on our software Perfect Gym. Payment is taken on the 23rd of the existing month for the following month. If payment does not go through, please pay the outstanding amount through the Gym Plus client portal or at reception. Additionally, we will reattempt to collect on the card throughout the month. If payment is not made within 5 days, your child will be regrettably removed from the programme.

Monthly payments for swim lessons will be automatically collected from the debit or credit card registered on your account. The payment will appear on your bank statement under the following names, depending on your location:

• Drogheda: Prime Fitness (Drogheda) Ltd
• Naas: Mandabe Ltd
• Rathfarnham & Ashbourne: Prime Fitness Ltd
• Swords: Prime Fitness (Swords) Ltd

To cancel swimming lessons for the following month, please email swim@gymplus.ie by the 15th of the current month.

Private 1:1 swimming lessons

To keep your private lesson time slot, we require you to keep your account in credit, otherwise this time will become available for others to book. A minimum of three lessons consecutive must be booked. To secure my child’s private swim lesson payment must be made at time of booking.

If you need to cancel a Private Lesson?

We kindly ask you to contact us directly by email to cancel your lesson with more than 12 hours in advance of the class time. This will result in a 50% credit being applied to their account. Cancellation of a private lesson with less than 12 hours’ notice will result in full charge of the lesson cost.

In the best interest for pool users, Gym Plus safety policy is that:

• Children must be always accompanied by a responsible adult while in the club.
• No photography including video recording or mobile phone use is allowed at the poolside.
• No eating or drinking allowed at poolside.
• No buggies are allowed at poolside.
• No child will attend the pool if they have had diarrhoea in the last 7 days.
• Swim hats must be worn in the pool.

We welcome feedback on our lessons, if there is anything you are unsure of or would like to suggest, please feel free to talk to the swim manager or email us at swim@gymplus.ie.