COVID-19 Safety


COVID-19 Safety

We’re thrilled to be able to welcome you back into our clubs and are doing our best to keep you safe. We need you to do your part too and have provided some information to help you feel confident using the clubs.

If you or anyone in your household has symptoms that could be COVID-19, please keep others safe and don’t come into the club. Similarly, if you’ve travelled abroad in the last 14 days, stick to government guidelines and stay home.

How you can help

As well as all the training and cleaning measures going on behind the scenes, there are a few things we need your help with, to ensure everyone stays safe:

  • Save your space. There’s no need to pre-book your gym floor session, you can arrive at any time. However, you will need to book swim and class sessions (available up to 48 hours in advance). If you can’t make a session you’ve booked, please cancel it so others can have your spot. If you haven’t already, please download the FitSense app and use this to book your slots and to enter the club. Please let us know if you need any help getting started.


  • Mask Up! We kindly ask all members and guests to wear face masks when not exercising.


  • Healthy hands. We’re asking you to please either wash or sanitise your hands regularly and we have special stations around the club to make this easy.


  • Say it with a smile. Whilst it’s tempting to give your friends and favourite trainers a big hug to say hello, we’ll need to keep our distance for now.


  • Spray, wipe, throw away. Before and after using any piece of equipment use the provided anti-microbial spray and blue paper towel to clean it, then pop the towel in the bins provided.


  • Feeling rough? If you’re unwell, we’d ask you to please hold off visiting the club until you’re completely better. We know it’s probably nothing, but you’d feel awful if it wasn’t and you passed it on.


  • Your fit kit. If you have your own mat from working out at home, you might want to bring it with you. Sweat towels should only be used for wiping your own body, not for wiping down equipment, please use the special spray and blue paper towel instead.


Things to think about:

  • Start on the right foot. Starting back at the gym is a great time for a fitness revamp and our trainers are poised, ready to help. We can meet you in the club or virtually, whatever suits you best.


  • Sharing is caring. Please only book in for one class a day to ensure everyone gets a chance to do one. Our classes are now socially distanced and we’d ask that if you want a chat afterwards, you move to a more spacious area away from the studio. If you want to do more, we’ll still be running online live classes for you to do at home and where possible outdoor classes to give you the best chance of enjoying your favourite workouts.


If you have any questions, please email or phone your club and someone will contact you as soon as possible.